We are committed to protecting and respecting your personal information and privacy.
This Policy explains when and why we collect personal information about you, we may change this Policy from time to time.
Any questions regarding this Policy and our privacy practices should be sent by email to aldershot@belvoir.co.uk or by writing to Belvoir Aldershot Sales and Lettings, 102 Victoria, Road, Aldershot, GU11 1JX
BELVOIR Aldershot is a Franchise owned and operated under license by Alderholt Town Ltd trading as Belvoir Aldershot, registered in England and Wales, Registration Number: 12689485. Registered Office: 18 Bridge Street, Andover, Hampshire SP10 1BH
Alderholt Town Ltd is a Franchisee of Belvoir Property Management (UK) Ltd and not a subsidiary or sister company.
Alderholt Town Ltd trading as Belvoir Aldershot is an Introducer Appointed Representative of Advent Solutions Management Limited who are authorised and regulated by the Financial Conduct Authority: Firm Reference Number 308751
We obtain information about you when you use our website, when you provide it to us or to our franchise owner or, occasionally, from third parties such as property portal enquiries that are passed to us.
The personal information we collect might include your name, address, email address and information regarding what web pages, if any, you access and other personal information.
If you make a payment to us your payment details are not held by us but are collected by our third party payment processors, who specialise in the secure online capture and processing of such transactions.
We may use your information:
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems only for so long as is necessary for the relevant activity, or as long as is set out in any relevant contract with you.
We will not sell or provide your information to third parties other than to information processors with whom we have entered into written contracts which require the information processors to comply in all respects with the requirements of this Privacy Policy and all legal requirements relating to information privacy.
You have a choice about whether or not you wish to receive information from us. If you want to receive communications from us, then you should tick the relevant boxes on the form on which we collect your personal information.
You have the right to:
The accuracy of your information is important. If the personal information you have provided to us changes, if you change email address, or any of the other information we hold, please email us to aldershot@belvoir.co.uk or by writing to Belvoir Aldershot Sales and Lettings, 102 Victoria Road,Aldershot, GU11 1JX
We will ensure that your personal information is held securely.
Some of your “non-sensitive” details (such as your email address) may be transmitted over the internet and this can never be guaranteed to be 100% secure.
Our websites use cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. Cookies collect statistical information about your browsing actions and patterns and do not identify you as an individual. We use cookies to improve our website and provide you with a better, more personal service. You may switch off cookies.
Our and websites may contain links to other websites which we do not own but this privacy policy only applies to our website. We cannot be responsible for the privacy policies and practices of other sites whether or not you access them using links from our websites.
The information which you provide to us may be transferred to countries outside the European Union (“EU”) if any of our servers or our processors’ servers are located in such a country. These countries may not have equivalent information protection laws to those within the EU. By submitting your personal information, you are agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
We may record telephone calls. We may also use web site recording services which may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal information. Information collected in such a fashion is for our internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.
We keep this policy under regular review. This policy was last updated 1st May 2019.
We are especially concerned to protect the privacy of children. If you are under 18 years of age, please ask your parent/guardian’s permission before providing any personal information and ask them to help you whenever you provide us with any personal information.
