Belvoir was delighted to win the Silver Award at the 2011 Lettings Agency of the Year Awards, in association with The Sunday Times and The Times. This is the second consecutive year that Belvoir has won a prestigious award for best Lettings Agency Franchise, in recognition of the company’s extremely high standards.
The event, hosted by Estate Agency Events at the Lancaster Hotel in Central London, was attended by the UK’s top lettings agents. Awards were judged by industry experts and chaired by The Property Ombudsman with the backing of ARLA.
Dorian Gonsalves, Managing Director, accepted the award on behalf of Belvoir from inspirational Olympic Gold Medalist Dame Kelly Holmes. “The Sunday Times and The Times are extremely high profile newspapers and we are proud and delighted to receive this group award from them,” said Dorian.
“Winning a prestigious award for two consecutive years in the Best Lettings Agency Franchise category is testament to the pride, passion and dedication shown by all our franchise owners in promoting the Belvoir brand, as well as their determination to provide consistent and outstanding customer service. The judges acknowledged the high level of support and training that the team at Central Office constantly provides, and the many innovations that Belvoir has implemented in the past year, but importantly, this award is a fantastic tribute to the entire network. Belvoir currently has over 140 offices nationwide and our franchise owners are committed to ensuring that Belvoir is the UK’s number one agency of choice for landlords and tenants.”
In making the award to Belvoir the judging panel noted: “Belvoir’s franchise offering continues to impress this year and the judges are pleased to recognise the maintaining of the high standards shown previously. Over 15 years of trading this lettings-only agency has established an exceptional brand demonstrating professionalism and high standards at every level. With offices throughout the UK, Belvoir is committed to building on their reputation centrally whilst helping the franchise owners with the development of their individual offices and has increased investment accordingly. Communication across all levels is encouraged through networking groups, newsletters and regularly organised contact between the office owners and also Central Office, and it has recently developed its own iPhone App to help strengthen communication with tenants and landlords. Recent delivery of well attended Buy to Let seminars has helped establish the team as experts and not only have profits increased as a result but a strong and steady growth of franchise applicants reinforces the high regard in which this franchise business is held by agents themselves.”
