Belvoir Birmingham Central we were recently given an ESTAS award for being the best letting agent for landlords for 2015. The ESTAS award has become of the most prestigious awards in the industry, providing companies with a successful marketing tool and live client feedback. Therefore, we were delighted to be named amongst the winners. The award just further reinforces the fact that customer service is such an integral part of our business, and is thing that makes our branch stronger and stronger.
It came off the successful year that Belvoir had as a whole last year, when the company set a record in the property awards, by having a massive eight of their offices winning awards – a clean sweep of gold, silver and bronze.
The voting has been officially opened for 2016, and Birmingham Central appreciates any feedback that you want to leave for us – fingers crossed for a successful 2016.
The Award
The ESTAS awards are sponsored by Zoopla, a popular British property website that features estate agents worldwide. Now in their 12th year, the awards use customer feedback to indentify the best agents in the country. These customers are asked answer a series of questions about the service they received from their agent, and then these results are calculated to find the winners. This year there was an estimated 25,000 surveys conducted!
This year’s awards took place back in June and we were honoured when given the opportunity to attend. The winners were announced by property expert and TV personality Phil Spencer, at a ceremony that took place at the Hilton Park Lane. He spoke of the importance of industry awards like these, reaffirming that they help companies drive standards higher and focus on customer service.
We’re extremely proud to be involved in these awards, and we hope that our success continues as our company grows from strength to strength.
If you’re looking for a letting agency in Birmingham, look no further than Belvoir Birmingham Central. We know our dedication to our clients is the thing that keeps us winning awards such as the ESTAS year after year. So if you want a company that will put your needs first, please don’t hesitate to contact us. Give us a call on 0121 212 0122 and a member of our team will be happy to answer any questions.
