We are committed to protecting and respecting your personal information and privacy.
We are committed to protecting and respecting your personal information and privacy.
This Policy explains when and why we collect personal information about you, we may change this Policy from time to time.
Any questions regarding this Policy and our privacy practices should be sent by email to Camberley@belvoir.co.uk or by writing to Belvoir Camberley Sales and Lettings, 147 London Road, Camberley, Surrey, GU15 3JY
Who are we?
BELVOIR Camberley is a Franchise owned and operated under license by Cambridge Town Ltd trading as Belvoir Camberley, registered in England and Wales, Registration Number: 1269717. Registered Office: 18 Bridge Street, Andover, Hampshire SP10 1BH
Cambridge Town Ltd, trading as Belvoir Camberley is an Appointed Representative of Belvoir Property Management (UK) Ltd who are authorised and regulated by the Financial Conduct Authority. Reference Number 309103
Cambridge Town Ltd is a Franchisee of Belvoir Property Management (UK) Ltd and not a subsidiary or sister company.
Cambridge Town Ltd trading as Belvoir Camberley is an Introducer Appointed Representative of Advent Solutions Management Limited who are authorised and regulated by the Financial Conduct Authority: Firm Reference Number 308751
How do we collect information from you?
We obtain information about you when you use our website, when you provide it to us or to our franchise owner or, occasionally, from third parties such as property portal enquiries that are passed to us.
What type of information do we collect?
The personal information we collect might include your name, address, email address and information regarding what web pages, if any, you access and other personal information.
If you make a payment to us your payment details are not held by us but are collected by our third party payment processors, who specialise in the secure online capture and processing of such transactions.
How is your information used?
We may use your information:
We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems only for so long as is necessary for the relevant activity, or as long as is set out in any relevant contract with you.
Who has access to your information?
We will not sell or provide your information to third parties other than to information processors with whom we have entered into written contracts which require the information processors to comply in all respects with the requirements of this Privacy Policy and all legal requirements relating to information privacy.
You can choose
You have a choice about whether or not you wish to receive information from us. If you want to receive communications from us, then you should tick the relevant boxes on the form on which we collect your personal information.
Your rights
You have the right to:
Accessing your information
The accuracy of your information is important. If the personal information you have provided to us changes, if you change email address, or any of the other information we hold, please email us by email to Camberley@belvoir.co.uk or by writing to Belvoir Camberley Sales and Lettings, 147 London Road, Camberley, Surrey, GU15 3JY
Security Measures
We will ensure that your personal information is held securely.
Some of your “non-sensitive” details (such as your email address) may be transmitted over the internet and this can never be guaranteed to be 100% secure.
‘Cookies’
Our websites use cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. Cookies collect statistical information about your browsing actions and patterns and do not identify you as an individual. We use cookies to improve our website and provide you with a better, more personal service. You may switch off cookies.
Other websites
Our and websites may contain links to other websites which we do not own but this privacy policy only applies to our website. We cannot be responsible for the privacy policies and practices of other sites whether or not you access them using links from our websites.
Transferring your information outside of the EU
The information which you provide to us may be transferred to countries outside the European Union (“EU”) if any of our servers or our processors’ servers are located in such a country. These countries may not have equivalent information protection laws to those within the EU. By submitting your personal information, you are agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
Telephone and website recording
We may record telephone calls. We may also use web site recording services which may record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. The information collected does not include bank details or any sensitive personal information. Information collected in such a fashion is for our internal use only. The information collected is used to improve our website usability and is stored and used for aggregated and statistical reporting.
Review of this policy
We keep this policy under regular review. This policy was last updated 1st May 2019.
UNDER 18?
We are especially concerned to protect the privacy of children. If you are under 18 years of age, please ask your parent/guardian’s permission before providing any personal information and ask them to help you whenever you provide us with any personal information.