A good letting agent will make a landlord’s life much easier, taking away the hassle that comes with renting out a property, and ensuring the best interests of both landlord and tenant.
We are proud to be a leading letting agent in the market and boasting numerous customer service initiatives that benefit both tenants and landlords.
But, we are not complacent. We are consistently thinking of new ideas and innovations to improve our service.
Here are a few reasons why you should let your property through Belvoir:
1. We have all the skills needed to provide a top-quality experience
Last year our director Bobby Singh achieved the Level 3 Award in Residential Letting and Property Management.
The Award, which is a nationally recognised industry qualification, meets the Association of Residential Letting Agents’ (ARLA) Propertymark membership requirements for those looking to join the Association as a member agent.
For Bobby, who has more than 15 years of experience of working in the industry, it was not only a personal achievement but a mark of professionalism and trust.
The award provides reassurance to tenants dealing with Belvoir that we adhere to the highest professional standards, and that employees are qualified and knowledgeable letting agents.
We also have a brand new mortgage advice service in house, with highly skilled, knowledgeable advisors who can give you all the information you need on buy-to-let mortgages.
2. We use the latest technology
We use all the digital tools available to us to ensure the best possible service for our customers.
Whilst we still love to welcome our customers into our branch with their queries, the coronavirus pandemic has made us connect more on emails, the telephone, social media and other technology to keep the communication lines open.
We also offer a fantastic virtual tour service which enables prospective tenants to view a property at any time, without the landlord having to make him/herself or the property available for viewings.
Our virtual tours really showcase their property and are available to view 24 hours a day, seven days a week and can be viewed as many times as the prospective tenant likes! You can also canvas opinion by showing friends and family.
As well as introducing virtual video tours for properties so customers can view homes in line with Government restrictions, we have also introduced online signature software to ensure we maintain social distancing throughout the pandemic and landlord and tenants alike only need to see us in person for key handovers.
3. Our tenant matching skills are second to none
Recently, we have been affected by the national trend of low stock of rental properties. But, the scarcity of properties on the market means that we’ve been able to glean higher rental income for our landlords.
We’ve also worked hard to communicate openly and regularly with prospective tenants to ensure they are first in line for available properties. While it has been tough to manage, Belvoir have proven that we work in the best interest of both parties to ensure a happy outcome – tenants with a home and landlords with the most appropriate tenants.
We have plenty of active tenants on our database waiting for their perfect home and pride ourselves on our tenant-matching skills.
4. We offer protection, support and advice for landlords and tenants
We are proud to offer Rent and Legal Protection cover to all our landlords as standard, which means that if you let your property through Belvoir, you don’t need to worry about non-paying tenants. You will still receive your rental income each month, guaranteed.
We also regularly offer mediation intervention for tenants and landlords to resolve any ‘sticky’ issues or breakdowns in communication.
We answer questions 24 hours a day through our 24/7 online chat service, so you’ll never miss a potential client, and our full management service takes care of compliance and legislation so you don’t have to.
Throughout the pandemic we have also provided free weekly COVID Clinics, offering 15-minute telephone appointments to discuss any property-related queries and receive free, bespoke advice.
So,if you’re looking for a letting agent who understands that you and your property are unique and will go the extra mile to provide you with a professional, personal service, then look no further. Here, at Belvoir, we understand all the issues and potential pitfalls of finding tenants and letting your property.
We have endless solutions to help all kinds of landlords, whether as part of a full management package or ad-hoc service.
As we say, Property is Personal.
Contact the team today on 01536 261666 to discuss how we can help you manage your property portfolio or find your next rented home.
