Tenant FAQs

Finding the perfect home is the first step in the rental process. Once you’ve browsed our comprehensive listings and identified potential fits, contact our office to schedule viewings. After selecting your ideal property, you’ll need to undergo a reference check and provide certain documentation to secure your tenancy. This process is standard, ensuring your financial security and suitability for the rental.

When applying for a rental property, you’ll typically be asked to provide the following:

• Proof of identity (e.g., passport or driving licence).
• Proof of employment, including reference contacts.
• Previous landlord references, if applicable.
• Bank statements or payslips as proof of income.

These documents help verify your identity, income, and rental history, contributing to a trusting relationship between all parties involved.

The ‘Renting in Scotland’ guide is issued by the Scottish Government, detailing the rights and responsibilities of tenants and landlords. It’s crucial to familiarize yourself with this comprehensive resource to understand various aspects of your tenancy, legal rights, and obligations.

Tenants are usually required to set up a monthly standing order with their bank. The rent is typically due on a fixed day each month, often the date on which you moved in. We encourage tenants to discuss the most suitable payment arrangements during the lease signing stage to prevent any future misunderstandings.

The monthly rent primarily covers the cost of occupying the property. Depending on your agreement, it may also include utility bills or council tax. However, in most cases, tenants are responsible for these additional costs. Always refer to your individual tenancy agreement for a breakdown of your rental fees and responsibilities.

In Scotland, landlords are legally obliged to register your deposit with a government-approved Tenancy Deposit Scheme. This system protects your funds, ensuring you receive your deposit back at the end of the tenancy, provided you’ve met the terms of your rental agreement, left the property in good condition, and paid all rents and bills.

Under Scottish law, landlords must ensure the property is habitable and safe. They are responsible for most major repairs, including structure, heating, plumbing, and electrical faults. However, tenants are typically responsible for minor maintenance, general upkeep, and any damages they cause. If repair needs arise, report them to us promptly, and we will liaise with the landlord to resolve the issue.

Any significant alterations to the property require the landlord’s written consent. This includes painting, installing fixtures, and making structural changes. It’s vital to discuss any desired alterations with us before acting, as unauthorized changes could result in the loss of your deposit.

When you decide to move out, you must provide written notice as per the terms of your agreement. After notice is given, we’ll provide detailed instructions regarding the move-out process, which includes property cleaning, final inspections, and the return of your deposit, assuming no discrepancies are found.

If you encounter unexpected financial challenges, it’s essential to contact us immediately. Early communication allows us to discuss potential solutions or negotiate temporary terms with the landlord. We understand that unforeseen circumstances can arise and will do our utmost to assist during difficult times.