Our Property manager Sue Harvey is available on phone and email for all of your maintenance queries. We also have Fix-flo, our online maintenance portal which can be used to report maintenance issues at any time. Details of this can be found in your welcome packs.
We have a very trusted team of professional contractors who we work closely with that are available out of hours for any maintenance emergencies:
Chris Berry & Sons – Mobile Locksmith - http://www.locksmithsleamingtonspa.co.uk/
Founded in 2008, Chris runs a family business who are at your service 24 hours a day offering a variety of services at competitive prices.
S&J Electrical - https://sj-electrical.org.uk/
S&J offer quality electrical services for homeowners ans businesses in the Warwickshire area providing fresh, original and unique ideas to suit each individual.
Gastech – Karl and his team are available for all of your plumbing and heating needs including bathroom suites, cooker/hob installation, gas safety certificates, showers and thermostats
We also like to pass on some top tips to our tenants when moving in and maintaining your rental property:
- Damp and mould – please remember to keep your property ventilated and do not dry clothes on radiators, especially over the winter months when properties are more susceptible.
- Over the colder months we have a lot of calls regarding frozen waste pipes, please try pouring boiling water on the outside waste pipe first before calling us or our contractors to avoid call out charges to the landlord/tenants
- As per your tenancy agreement (clauses 4.2 & 4.3) please note it is the tenants responsibility to: keep the property and Landlord’s machinery and equipment clean and tidy and in good and tenantable condition, repair and decorative order, replace bulbs, keep the garden maintained and grass cut, keep all windows clean and test windows and smoke alarms weekly to make sure they are functional, if they are not please call us immediately and we will sort this same day for you.
- re pressurising your boiler – to re pressurise your boiler you will need to find the filling loop, this is a silver braided hose with 1 or maybe 2 isolation valves. Turn the black tap or taps very slowly until you can see the black needle start to move. Once black needle has reached red needle or 1 bar, turn black cap off.
