Please note that the holding money will be refunded to you if:
An Assured Shorthold Tenancy is agreed and signed before the ‘deadline for agreement’.
The owner decides not to enter into an Assured Shorthold Tenancy with you.
An Assured Shorthold Tenancy is not agreed before the ‘deadline for agreement’, where you have taken all reasonable steps to do so.
Please be aware that the holding money will NOT be refunded to you if:
You provide false or misleading information, such that the owner decides not to enter into an Assured Shorthold Tenancy.
You decide before the ‘deadline for agreement’ that you do not wish to enter into an Assured Shorthold Tenancy.
You have not taken all reasonable steps to enter into an Assured Shorthold Tenancy before the ‘deadline for agreement’, but we have taken all reasonable steps to assist you and the landlord has taken all reasonable steps to enter the agreement.
You have not informed us of your immigration status, which prevents the Landlord from being able to grant you a tenancy under section 22 of the Immigration act 2014.
For full details of the circumstances under which a holding deposit may/may not be repaid, please refer to Schedule 2 of the Tenant Fees Act 2019.
