39 Fitzherbert Street, Orford, Warrington, WA2 7QG had their property up for sale with a different agent who claimed to have found a buyer but that fell through, and no communication or explanation was given for weeks. Belvoir Warrington then sold the property within 2 weeks and for over asking price.
Sold the property within 2 weeks and for over asking price.
Arrange a Free Market Appraisal
John and Jeanette were wanting to relocate their home and business to Scotland, and they had found their perfect home. They had put their property up with another agent but unfortunately it had fallen through, and the estate agent hadn’t communicated this with them for over two weeks, putting their Scotland purchase dreams in jeopardy.
The Situation
John called Belvoir Estate Agents in Warrington and spoke with Craig on the sales team about the situation. They explained they had put their property up with another agent who told them they had found a buyer, but the property sale had eventually fallen through, and they had not been told this for over two weeks. Once they had been told and realised that the communication hadn’t been the best and other viewings hadn’t gone ahead. They then realised they were tied into using the agent for a few more weeks.
The Clients Objective
Our clients called Craig and wanted an agent who could do everything in their power to sell their property as quickly as possible so to save their Scotland purchase, give excellent customer service and not tie them into any contract.
Our Solution
Craig explained firstly, they don’t tie anyone into any contract whatsoever. We believe in our marketing package and expertise to get properties sold without tying anyone into a monthly contract. Craig then explained that we will do everything we possibly can to get your property out there and showcase it to as many people as possible via, Right Move, Social Media platforms, our company website and, we are also part of Warrington Worldwide. Including our FREE Premium Marketing Package of Professional Photography, Full 360 Virtual Tour and Floor Plan. Craig also explained the way we help with better communication between ourselves, and our clients is that we have dedicated personal property WhatsApp groups that we can all communicate with each other instantly.
What did it mean to the owners?
It meant that John & Jeanette could reassure their Scottish solicitors and the owners of the property they were buying in Scotland that everything was in good hands, and they could update them regularly on the progress being made on their property due to the updates they were receiving via the WhatsApp group and being copied into all emails at the conveyancing stage of the process. This it turns stopped the Scottish property sale from falling through.
Our Work
Here at Belvoir Estate Agents in Warrington, we pride ourselves on giving a personable approach with all our clients. John and Jeanette liked the fact that you deal with the same person all the way through the process from property valuation to completion of the sale and that you can communicate with your own individual sales consultant via your WhatsApp property group. We kept both John and Jeantte updated throughout the process and we did everything we said we would do to achieve a quick sale.
The Timing
We sold the property within 2 weeks and for over asking price. The whole process took around 16 weeks to complete.
Value to the Customer
John and Jeanette were very grateful, that we managed to sell their property quickly and efficiently and for over the asking price. This meant that they eventually got to move into their dream home in Scotland and
Quote From the Customer.
Craig has been excellent throughout the whole sales process. We were relocating home and business, so our circumstance was more complex and demanding than most. We had had our property up for sale with a different agent who claimed to have found a buyer but that fell through wasting weeks of our time. Craig achieved a sale within 2 weeks with no expectation of a contract, reasonable fees, and remained in touch throughout the process, chivvying and chasing buyers and solicitors as was needed. We particularly like the dedicated WhatsApp group Belvoir Warrington use for ease of communication. In summary, we thoroughly recommend.
